Privacy Policy
Last updated September 23, 2026
Perfect Msg processes account, contact, messaging, call, billing, and technical data to provide and protect the service.
Information we process
This includes account details, business registration data, recipient contact data, consent records, messages and delivery events, call metadata and recordings when enabled, billing identifiers, support communications, and security logs.
How we use information
We use information to authenticate users, route communications, maintain suppression lists, prevent abuse, process payment, provide support, improve reliability, and comply with law. We do not sell recipient data.
Service providers
Data may be processed by infrastructure, communications, email, payment, analytics, and customer-support providers, including Telnyx, Render, Stripe, Resend, and HighLevel when those integrations are enabled.
Retention and security
We retain data for the period needed to provide the service, satisfy legal obligations, resolve disputes, and enforce agreements. We use encryption in transit, access controls, hashed passwords and session tokens, encrypted integration credentials, and audit logs; no system is risk-free.
Your choices
Account owners may request access, correction, export, or deletion by contacting privacy@perfectmsg.com. Message recipients can reply STOP to end SMS and should contact the sender regarding their consent records.
Call recording
Customers must obtain any consent required before recording calls. Perfect Msg displays recording controls but does not determine which jurisdiction’s consent rules apply to a particular call.